Although the OST file was kept intact after the migration, further changes to a number of clients meant a full OST download ended up being necessary. The problem the organisation is facing came to light after re-installing a number of machines as part of an upgrade to Outlook 2013, after a successful Exchange Online migration. I’ve recently had a question from a colleague about solutions for using cached mode with very large (~10GB) shared mailboxes used by large numbers of users. You’ll see this referenced in the KB article linked belowīy default, Outlook 20 cache the mail items in Shared Mailboxes. UPDATE – Outlook 2016 does respect the slider for Shared Mailboxes.
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